Privacy and Cookies Policy
At Smart Business Supplies we are committed to safeguarding and preserving the privacy of our customers and prospective customers. Your data is kept secure and will be accessed only when there is clear need, or where you have given express consent to be contacted. We will also ensure that your preferences for how we contact you with marketing communications are respected. All staff receive data protection training, and relevant data safeguards and policies are in place.
We do update this Policy from time to time so please do review this Policy regularly.
Information That We Collect
In running and maintaining our website we may collect and process the following data about you:
* Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
* Information provided voluntarily by you. For example, when you register for information or make a purchase.
* Information that you provide when you communicate with us by any means.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
* To provide information to you that you request from us relating to our products or services.
* To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
* To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.
Storing Your Personal Data
We follow strict security procedures in the storage and disclosure of information which you have given us. This is to prevent unauthorised access or unlawful processing of your personal information.
Disclosing Your Information
* In the event that we sell any or all of our business to the buyer.
* Where we are legally required by law to disclose your personal information.
* To further fraud protection and reduce the risk of fraud.
Third Party Links
On occasion and to enable us to supply our customers with the wide range of business services they may require, we appoint third parties to take on tasks on our behalf. Smart Business Supplies is contacting these suppliers to ensure they are undertaking due diligence with regard to the new General Data Protection Regulation.
How We Will Communicate With You
Under the new data protection law starting in May 2018 we have a number of lawful reasons that we can use (or 'process') your personal information. One of the lawful reasons is called 'legitimate interests'.
In all cases, we balance our legitimate interests against your rights as an individual and make sure we only use personal information in a way or for a purpose that you would reasonably expect in accordance with this Policy and that does not intrude on your privacy or previously expressed marketing preferences.
We require your explicit consent to contact you with marketing or sales communications. This means we have your permission to contact you by your chosen channels. We want to ensure you receive the level of information about Smart Business Supplies that is right for you.
Email/text marketing: If you actively provide your consent to us along with your email address and/or mobile phone number we may contact you for sales or purchasing communications or marketing purposes by email or text message.
Post/Telephone: If you have provided us with your postal address or telephone number we may communicate with you about our work, unless you have told us you would prefer not to receive such information. We will only make telephone calls to you for legitimate interests.
If you do not want to receive some or all of these marketing communications, you can let us know how you would like to contact you (or not) by calling 01372 377 941 or emailing firstname.lastname@example.org. You can withdraw or amend your consent at any time, and also manage your preferences by visiting (link to web form).
It is important that you let us know what works for you. We need your consent to contact you and how you want us to do so, so that we can continue offering our existing and prospective customers our services. Our ‘Stay Connected’ page is a clear and easy way for you to opt-in or opt-out of our communications.
Access to Information
If you wish to view, delete or amend any of the information we hold on you, this can be done by contacting us by calling 01372 377 941 or emailing email@example.com. We will not charge for amending or deleting personal information, but may charge for viewing information held on you as specified in the Data Protection Act (1998).
Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy via email at firstname.lastname@example.org